Legal Statement & Privacy Police

This website is owned and managed by the Pacific World Network and operated on its behalf by Pacific World Singapore Pte Ltd (hereinafter referred to as “Pacific World”), a legally constituted Singaporean company based at 73, Bukit Timah Road, #03-01, Rex House, Singapore 229832, with travel agent license number 632 and Business Registration Number 198900025K.


The use of our website indicates complete acceptance, without exception, of the conditions contained in these clauses. You may only use this website for yourself or another person for whom you are legally authorised to act.

To that end, you shall not:

•    post, transmit or disseminate any information on or via this website which is or may be harmful, obscene, defamatory or otherwise illegal, or   may cause an infringement of Pacific World´s rights or any other third party rights;
•    make any other unauthorised, false or fraudulent enquire;
•    use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of this website including, but not limited to, uploading or making available files containing corrupt data or viruses via whatever means;
•    deface, alter or interfere with the appearance and layout of this website or the underlying software code;
•    take any action that imposes an unreasonable or disproportionately large load on this website or related infrastructure;

Pacific World offers the website “as is”. You acknowledge and accept that it is technically impossible for Pacific World to guarantee that its website will not go through interruptions, failures, or infiltration by unauthorised users or computer hackers.

Pacific World reserves the right to suspend access to the web on technical grounds, maintenance, security, and Act of God grounds, and assumes no responsibility to compensate or refund a user to access suspension.

Access to the web remains under complete control of Pacific World, reserving the right to modify, substitute, suspend or remove any data or web services without prior notice.

Without prejudice to any of Pacific World´s other rights, Pacific World reserves the right to deny access to this website and/or cancel secure access of the website wherever and whenever Pacific World believes (at Pacific World’s absolute discretion) that you are in breach of any of the Pacific World Terms and Privacy policy.


Pacific World understands that making enquires online involves your trust and that you wish to remain in control of your personal information. Retaining your trust is a responsibility that Pacific World takes very seriously.

Confidential information
Confidential information shall be defined as any information or data provided by you that Pacific World might require for enquires and to contract services; and any information provided by Pacific World in the website or in any other means.

Therefore, confidential information shall be deemed to include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, credit card details, personal preferences, travel information, payment information or any other information related to you or your group that Pacific World may need access to for the sole purpose of completing your enquiry and for the purposes of associated administration. It also includes any information provided by Pacific World while visiting this website in a secure area.

Under no circumstances may the following be considered as confidential information:
•    Any information that is in the public domain or that may become public knowledge, unless it becomes public knowledge due to a breach of the agreement by one of the parties.
•    Any information held or disclosed by third parties.
•    When disclosure is required by law.
•    Disclosure of any information at the request of Courts or Tribunals.
•    Information referring to economic data or any other kind that must be submitted to the State, local or autonomous authorities due to tax or labour requirements and administrative contracts.

Access and protection of Personal Data
Personal information shall be deemed as the following and will include, but not be limited to: any telephone numbers, fax numbers, email addresses, addresses of residences, signatures, or any other information belonging to you or your group that Pacific World may have access to. This information is referred to natural persons. Corporate data shall not be considered as Personal Data.

The personal information that Pacific World collects from you will be obtained, processed and transmitted in compliance with the applicable law in Singapore regarding personal data protection, as well as any other such legislation that substitutes complements and develops it (hereinafter referred to by its initials PDPR (personal data protection regulation).

If Pacific World needs access to personal information which is required to provide the services requested by you, you shall ensure that this transfer of information is legally possible pursuant to the PDPR.  By disclosing your personal information to us using this website or over the telephone, you hereby consent to the collection, storage and processing of your personal information by Pacific World.

Any personal data which, while using this system, you may disclose to Pacific World shall be understood as obtained, treated and transmitted with strict observation of and in compliance with the requirements set forth by PDPR.

Pacific World guarantees that it has installed the technical and operational security measures that guarantee the security of personal data and prevent its alteration, loss, mishandling and/or unauthorised access thereto, bearing in mind the status of technology, the nature of stored data and risks to which it is exposed.

You hereby give express consent to allow the incorporation of any data provided to the files of existing personal data in Pacific World and to the treatment of such for the purpose of management, administration, mediation and contracting of the services intermediated by Pacific World, the management of the enquires and the collection of products and services through Pacific World, the management of incidences; statistics; commercial publicity and other promotions by means of electronic mail, SMS, MMS or any other similar means, and the subscription to news bulletins.

If you should wish to exercise rights of access, rectification, cancellation or opposition granted by the PDPR, you should send an email to:

Pacific World specifically undertakes the following in the event that they have access to any personal data:

•    To ensure that the data is stored by means of the legally required technical and organisationalsecurity measures that guarantee the security thereof, avoiding its unauthorised alteration, loss, processing or access, pursuant to the state of technology from time to time, the nature of the data and the possible risks that it is exposed to.
•    To only use or apply the data to perform the agreed services and to achieve the agreed purposes.
•    Not to pass on such data to other parties, not even for the purpose of safekeeping, nor any similar texts, assessments or processes mentioned above, nor to copy or reproduce part or all of the information, results or lists thereof.
•    To ensure that the data is only handled by employees who need it to perform the services and any
third parties that information is revealed to must be bound to abide by the confidentiality obligation.

Pacific World may disclose your personal information to third parties (accommodation establishment or other service suppliers for the travel services selected by you) only for the purpose of completing your enquiries and for the purposes of associated administration. Any data thus collected on this website may be transmitted, according to PDPR, to those entities that must be involved in order to contract the requested services.

Pacific World will only disclose your information to third parties for the purpose of completing your enquiry with us, providing the services to you and for the purposes of associated administration and obtaining professional advice.


You acknowledge and agree that any element and intellectual property rights pertaining thereto (including without limitation all copyrights, patents, trademarks, service marks, software, logos, graphics, text, designs, compilations of data, hotel reports, photographs, images, maps, and other material) in the Pacific World website (including, without limitation, its terms and conditions, rules, policies and operating procedures), received or acceded are the exclusive property of Pacific World or its suppliers.

You acknowledge and agree that, except hereby stated, you will not acquire any right or interest in the information or data acceded and that Pacific World and its partners shall remain the sole owners of the information or data including, but not limited to, all patent, copyright, trademark, trade name, contract, industrial design, and other property rights pertaining thereto, anywhere in the world.

All trademarks, service marks, copyright, database rights and other intellectual property rights in the materials on this website (as well as the organisation and layout of this website) together with the underlying software code are owned by Pacific World. You may not copy, modify, alter, publish, broadcast, distribute, sell or transfer any material on this website or the underlying software code whether in whole or in part without Pacific World’s prior written permission.

Pacific World reserve the right to modify the contents of the website and the terms of use at any moment. The modifications take effect immediately upon publication on the website. Access and continued use of the website by the user implies the acceptance of the aforementioned modifications to the content and terms of use.

You hereby agree not to copy, reproduce, modify, transmit, sell, lease, market nor disclose to third parties the contents of the website (and/or any of its elements) as provided/displayed by Pacific World.

Pacific World shall not be held liable for inaccuracies or errors in the contents or any of its elements.

You acknowledge and agree that the sole disclosure of or access to the information or data available in this website does not constitute an offer by Pacific World for the sale, license or other transfer of such elements.

The information on this site is posted in good faith but Pacific World cannot guarantee that it is completely free from inaccuracies and typographical errors and does not accept liability for any error or omission on this site. Information on the various tourism services is as accurate as possible given that the information is provided by the services supplier.

In no event shall Pacific World be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of whatsoever kind arising out of access to, the use of this website or any information contained in it or the inability to access to, including loss of profit and the like.

Accommodation providers and other suppliers of services on this site are independent businesses and are not agents or employees of Pacific World or its affiliates. These independent businesses provide the services in accordance with their own terms and conditions which may limit or exclude their liability to you. Pacific World and its affiliates are not liable for any acts, omissions, breaches or negligence of any such independent businesses or any damages or expenses resulting from the aforesaid during the provision of the contracted services. Pacific World and its affiliates are not liable for any refunds in the event of over enquire or force majeure or any other cause beyond their control.

To the maximum extent permitted by law, Pacific World disclaims all implied warranties with regard to the information, services and materials contained on this website. All such information, services and materials are provided ”as is” and ”as available” without warranty of any kind.


Access to Pacific World may involve the use of cookies, although the website can run without the use of cookies. Cookies are small files of information stored by your browser on your computer’s hard drive so that the server can recognize certain information that only the server can read. Cookies last for a limited time. No cookies can permit any telephone, email or other identification details to be revealed. Cookies cannot extract any information from the user’s hard drive or steal personal information.  The only way that a user’s private information can form part of a cookie file is if the user personally gives this information to the server.

Although cookies help us to optimise your enquire process, users who do not wish to receive cookies or wish to be informed of their presence can configure their browser to that effect.


Pacific World does not automatically subscribe users to our newsletter. You can select to receive our newsletter. If you subscribe, you will receive news and hotel offers by email. You can unsubscribe from this service at any time by accessing the Newsletter section.


The website may contain links to the websites of third parties, which will be for information purposes only. Such websites are not dependent on Pacific World, who accept no responsibility for them or for the material they contain.

Pacific World provide these links to the user but do not endorse or control the content found therein. Pacific World do not guarantee or take any responsibility for any interaction with these other sites (including, for example, inability to access them), and take no responsibility for any of the material or information that appears in the aforementioned websites or that you might find upon leaving this website by clicking a link, hypertext, or any other such means regarding a service or product described in these websites which you might reserve.

In no circumstances will Pacific World be liable for any loss or damage, either direct or indirect of any type resulting from the access or not to the website, its use or the information contained therein, including lost profits or the like.

It is recommended that you run an anti-virus check on all material and content downloaded from the Internet in general and from this website in particular.